Because of so many screw-ups on their part I have to constantly call them to correct my bill (it magically increases each month). Calling them is the worst thing ever and i dread it.
Customer service is terrible. Their website is the worst- it always says maintenance or cant process at this time so you never know if it saved your information. If another phone company was available I would switch ASAP but there is not. I have never written a review for a company but for these guys I felt an obligation.
You cant understand the customer service reps and can never speak to a manager.
Reason of review: Problems with payment.