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Because of so many screw-ups on their part I have to constantly call them to correct my bill (it magically increases each month). Calling them is the worst thing ever and i dread it.

Customer service is terrible. Their website is the worst- it always says maintenance or cant process at this time so you never know if it saved your information. If another phone company was available I would switch ASAP but there is not. I have never written a review for a company but for these guys I felt an obligation.

You cant understand the customer service reps and can never speak to a manager.

Reason of review: Problems with payment.

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MCI is the worse telephone company ever. I can't believe they are still in business.

It takes them forever to resolve an issue.

If you can find another provider please do not use MCI. They are terrible from the rooter to the tooter.

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