Latest review first
I was a customer for 30 plus years of their long distance service. They changed billing to direct billing instead of as a part of my normal telephone bill. Tried to set up an automatic billing from checking account via computer. Called and finally reached a live person...Read more
Company wrote 0 public responses to the review from Dec 03.
MCI Communications - About phone service
I was pro ided woth a phone number but no services nor account number
Company wrote 0 public responses to the review from Oct 24.
MCI Communications - Worst customer service
I have been on phone for 2 hour trying to lower my phone bill. I am paying 150 for a landline phone. I have been told I can’t change my plan. When I do speak with someone there system is not working. I just want to pay my bill and change to Att .
Company wrote 0 private or public responses to the review from Aug 07.
Around April 17, 2018 I called MCI with a complaint. You cannot get any help in USA but much deal with Philippines. On that day I complained at how bad the service was and ask the question....'does MCI just want me to cancel service?'' and I hung up. 2 weeks later the...Read more
Company wrote 0 private or public responses to the review from May 10.
I didn't like
- Too long of a list
- See my review
Other Product Review
I look at my credit report and you are trying to collect money that I don't owe you please remove this from my credit report my name is Lillie Kidd and this has just pop up on my credit my address is 3701 vaugine I don't ever remember having any service with your company this has to be identity thief my email is firstname.lastname@example.org or call me at 870-267-5276 thank you
Company wrote 0 public responses to the review from Mar 09, 2016.
Because of so many screw-ups on their part I have to constantly call them to correct my bill (it magically increases each month). Calling them is the worst thing ever and i dread it. Customer service is terrible. Their website is the worst- it always says...Read more
Company wrote 0 public responses to the review from Dec 10, 2014.
I hooked my phone up with mci and it took a month to get it installed at my house .... Just to find out that the jack inside my house dose not work.... So I call them and have it disconnected and told I would not be charged for anything... Well it's now two months...Read more
Company wrote 0 public responses to the review from Oct 30, 2013.
my husband and i are both on fixed incomes and i swiched to a what i thought was a cheaper phone service NOT so i swiched back so i thought. when our next bill came it was just as bad. im not supposed to be charged for local calls they call it local toll service...Read more
Company wrote 0 private or public responses to the review from Aug 26, 2009.
I am a consumer for MCI lately (Although probably for he past year or years they have been charging a $1.99 fee for paper billing. So essentially charging the customer to send them they bill. This is pathetic, not just for me but for nieve people, and elderly people...Read more
Company wrote 0 public responses to the review from Aug 16, 2009.
I tried for 4 months, called and complained 8 times because my line quality was so bad I could not hear or have conversation on my land line. MCI sent a lineman out and they said the problem was fixed however there was no differance and I still couldn't hear due to...Read more
Company wrote 0 public responses to the review from Aug 08, 2008.
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