MCI Communications - Worst customer service
I have been on phone for 2 hour trying to lower my phone bill. I am paying 150 for a landline phone. I have been told I can’t change my plan. When I do speak with someone there system is not working. I just want to pay my bill and change to Att .
Around April 17, 2018 I called MCI with a complaint. You cannot get any help in USA but much deal with Philippines. On that day I complained at how bad the service was and ask the question....'does MCI just want me to cancel service?'' and I hung up. 2 weeks later the...Read more
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I look at my credit report and you are trying to collect money that I don't owe you please remove this from my credit report my name is Lillie Kidd and this has just pop up on my credit my address is 3701 vaugine I don't ever remember having any service with your company this has to be identity thief my email is email@example.com or call me at 870-267-5276 thank you
Because of so many screw-ups on their part I have to constantly call them to correct my bill (it magically increases each month). Calling them is the worst thing ever and i dread it. Customer service is terrible. Their website is the worst- it always says...Read more
I hooked my phone up with mci and it took a month to get it installed at my house .... Just to find out that the jack inside my house dose not work.... So I call them and have it disconnected and told I would not be charged for anything... Well it's now two months...Read more
my husband and i are both on fixed incomes and i swiched to a what i thought was a cheaper phone service NOT so i swiched back so i thought. when our next bill came it was just as bad. im not supposed to be charged for local calls they call it local toll service...Read more
I am a consumer for MCI lately (Although probably for he past year or years they have been charging a $1.99 fee for paper billing. So essentially charging the customer to send them they bill. This is pathetic, not just for me but for nieve people, and elderly people...Read more
I tried for 4 months, called and complained 8 times because my line quality was so bad I could not hear or have conversation on my land line. MCI sent a lineman out and they said the problem was fixed however there was no differance and I still couldn't hear due to...Read more
I had to make a phone call to Lithuania for business, I had just hooked up my phone about two months prior and didn't realize I didn't have a long distance providerer. I was unable to connect directly. I called the operator and they asked me which provider I...Read more
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