MCI Communications
210
CLAIMED LOSSES
21
TOTAL REVIEWS
5.7K
PAGE VIEWS
Info where to send garnishment
Ive been trying to send a garnishment to the corporate office . The employee worked for mic/Verizon . Can someone call me and let me know the information. Thank you OKLAHOMA CREDIT 918-832-****
ID
Location
Tulsa, Oklahoma
Property damage at Axial Buckhead Apartments
A crew was working on our property and broke a water line which flooded an apartment. Please call me at (404) 429-****.
ID
New Reviewer
Poor. Billing.
My. Husband. Passed. Away. I had. To. Down. Size &;;save. Money. Any. Way. I. Switched. Services. By. Having them bundle it. With. My. Reg. Phone. Service. Be For. Could. Call. MCI. My. Longest. Was. Shut off I called. MCI asked. Why. It. Was. Shut off. They. Said. My. Phone. Company. Must. Have done. It. Asked. If. I. Wanted to. Continue service. I. Said. No. I. Called. Today. Because. I. Received. A. Bill for Feb. &; March. I. No longer. Had service. The. First. Girl. That. Took care. Of. Me. Started. Yelling. At. Me. (Screaming) she. Put. Me. On. Hold. Finally I. Hug up. Called. Back. Again. Still. Having. A. Problem. Saying. I owed. For. 2. Months. SERVICE. WAS. ENDED. BEGING OF. FEB. WHY. ARE. THEY. INSESTING I OWE. FOR. THIS. PLEASE. CONTACT. ME 440 272 ****. THANK. YOU. MRS. KREJCI
ID
Loss
$72
Preferred solution
Price reduction
TOTAL WASTE
Every time it rains our phone line goes out! We have reported this problem for YEARS, but NOTHING, NOTHING ever gets done about it. Avoid this company at all costs. They are horrible. Service sucks! MCI doesn't care about it's customers.
ID
Location
Greenville, South Carolina
New Reviewer
Misbilled
billed for incorrect phone number, at incorrect address hence i never got a bill and then sent to collections. attorney says that is not kosher with Fair Debt Credit Act. apparently it will take the attorney to fix something that has absolutely NOTHING to do with anything I did.
ID
Location
Mount Pleasant, South Carolina
Service
Mci Communications Phone Service
Reason of review
apparent incompetence in billing
Loss
$10
Preferred solution
item needs to be removed from my credit report
No service
Why am I receiving a collections letter for service I have never had with you guys.
ID
Location
Port Saint Lucie, Florida
New Reviewer
Need W-9
I need a W-9 to provide payment for an invoice I have received.
ID
Location
Annapolis, Maryland
Service
Mci Communications Phone Service
New Reviewer
I have no long distance service.
Your computerized system is seriously faulty. No help at all.
ID
Service
Mci Communications Phone Service
Cons
- Everything so far
Reason of review
Poor customer service
Preferred solution
restart my long distance service
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New Reviewer
Please HELP. Our Healthcare facilities in Green Bay/Oshkosh WI can not call any MCI toll free numbers
All of our Healthcare facilities in Green Bay/Oshkosh Wisconsin areas can not call any MCI toll free numbers from AT&T. We have tried to open a tickets with MCI with no success for 21 hours. These examples below are toll frees numbers that can't be called as of right now. Please help ASAP. My callback number is 920-428-**** Interpreter 1-84*-529-**** Common Ground: 187******** WEA Trust: 180******** United Healthcare: 187********
ID
Service
Mci Communications Phone Service
Reason of review
Bad quality
I have been a customer of MCI for over 20 years, paid my bill on time,m even had a credit balance on my account. I had to change internet service which bundled my phone with the other services. I called MCI to cancel my service November 2. I requested my refund of $175...
View full review
ID
I was a customer for 30 plus years of their long distance service. They changed billing to direct billing instead of as a part of my normal telephone bill. Tried to set up an automatic billing from checking account via computer. Called and finally reached a live person...
View full review
ID
Service
Mci Communications Phone Service
Reason of review
Problems with payment
About phone service
I was pro ided woth a phone number but no services nor account number
ID
Location
Batavia, Illinois
Service
Mci Communications Phone Service
New Reviewer
Worst customer service
I have been on phone for 2 hour trying to lower my phone bill. I am paying 150 for a landline phone. I have been told I can’t change my plan. When I do speak with someone there system is not working. I just want to pay my bill and change to Att . 
ID
New Reviewer
Absolutely the worse customer service
Around April 17, 2018 I called MCI with a complaint. You cannot get any help in USA but much deal with Philippines. On that day I complained at how bad the service was and ask the question....'does MCI just want me to cancel service?'' and I hung up. 2 weeks later the phone service was discontinued without my approval. It is now May 10th. 1.Still do not have service 2.All I get is ''so sorry'' from Philippines customer service and no one can tell when service will be tuned back on. They keep saying ''the back room'' is the problem. 3. I have spent 17 days and probably 20 hours trying to get me phone number back and service returned. 4. Philippines will not transfer me to USA customer service not will they relay message to USA rep to call me. As soon as I get my number back I will transfer to AT&T. This terrible customer service is appalling and I will not give this company my business again after this mess is fixed.
1 comment
ID
Service
Mci Communications Phone Service
Cons
- See my review
- Too long of a list
Reason of review
Poor customer service
Other Product Review
I look at my credit report and you are trying to collect money that I don't owe you please remove this from my credit report my name is Lillie Kidd and this has just pop up on my credit my address is 3701 vaugine I don't ever remember having any service with your company this has to be identity thief my email is lilliepinebluff@***.com or call me at 870-267-**** thank you
ID
Location
Norwalk, Connecticut
Reason of review
Problems with payment
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They are the worst for giving you the run around. Can't troubleshoot anything!
Always refer to "back office". We loss way too much $ just waiting for a response to take care of a problem they promise is handled. The associates are trained to be apologetic, but the company sucks!!!! LEAVE MCI!
Don't hesitate to do so. Don't sign on with them no matter what they promise you.