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New Reviewer

Install

MCI Communications - Install
There was work done in front of my house, that I didnt ask for. The work looks like crap my lawn looks like *** At least try n make your work look pretty. Horrible work ethic. My address is {redacted} my name is Jose Vazquez. 303906**** is my cell
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ID
#3630657 Review #3630657 is a subjective opinion of poster.
Location
Denver, Colorado
Loss
$10000
Preferred solution
Put some effor in your work and make it look pretty
New Reviewer

Phone is out

The phone is out at 661 944-**** there was a flash flood yesterday so it is out and does not work so help

User's recommendation: 661 944-****.

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ID
#3698967 Review #3698967 is a subjective opinion of poster.
Location
Montebello, California
Preferred solution
To get the phone fixed!

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Verified Reviewer
New Reviewer

Is this a scam or what.

MCI Communications - Is this a scam or what.
Tried to reach a company called Champion Pets Flight Logistics. When I searched the phone number 657-205-**** it said it belonged to this company. Im wondering if this Champion Pets Flight is a scam

User's recommendation: Do your research.

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ID
#3614700 Review #3614700 is a subjective opinion of poster.
Loss
$450
Preferred solution
Deliver product or service ordered
I have continuously had trouble communicating with MCI customer service: when calling in the phone menu requests entering the acct number verbally, but it does not recognize certain letters, like "F". So it takes FOREVER to finally talk to a person. Then they are not...
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ID
#3550207 Review #3550207 is a subjective opinion of poster.
Location
Rocklin, California
New Reviewer

MCI blows my *** ball sack!!!

The company can *** off a donkey!!!! can't understand anyone that works at this company! again, the can go eat a donkey's nut sack!

User's recommendation: dont ever deal with this POS company!!

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ID
#3452345 Review #3452345 is a subjective opinion of poster.
Location
Mahnomen, Minnesota
Cons
  • Everything about you
Loss
$100000
Preferred solution
my *** sucked by every employee!

Customer Service is never available to Repair Downed Line

A local business phone has a Fast Busy Signal, indicating that their Line is down. (A slower Busy Signal indicates they are on the phone, which isnt the case). ATT said this business has MCI as their phone service provider. But when I called all MCI Toll Free Customer Service numbers, the automated system could never connect me with a Representative. I suspect that MCI is a tiny phone company, as Ive never heard of it. And their Website is Not Secure, indicating a very poor IT Department. I was hoping the MCI Repair department could fix the phone line.

User's recommendation: Be careful of signing up with MCI.

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ID
#3377428 Review #3377428 is a subjective opinion of poster.
Location
Carmel-By-The-Sea, California

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New Reviewer

Phone & identity hacked

I have had my identity & personal phone hacked since Feb 2020 till now denied ssi ssa due to being fugitive felon which I'm not & other issues right now my isp is mci communications new York zip 10123 I need advise on how resolve issue & my life back
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ID
#3362798 Review #3362798 is a subjective opinion of poster.
Loss
$46000
Preferred solution
Someone that will help fix my issues & clear my name most of all honesty & facts

MCI is absolutely the worse phone company for a landline. They disconnected my service for several weeks more than once. One time I was told they were discontinuing service in my area.

Service has been consistently disconnected for no reason considering the fact that my bill was always paid. Very hard to get in touch with this company over the phone. They keep you holding on for a long time or they simply don't answer the phone.

User's recommendation: Would definitely not recommend this company.

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ID
#3166657 Review #3166657 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Unable to update my account

I have called three times to update my credit card info and have been unable to get the info into your system . Told by 3 different reps to call back again. What number do I call to get this info into your payment system?

User's recommendation: customer service stinks.

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ID
#3038334 Review #3038334 is a subjective opinion of poster.
Location
Henderson, Nevada
Preferred solution
a phone number that will let me make the needed changes to my credit card

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Verified Reviewer
New Reviewer

Verificaition

James C. Skroupa 3640 W. Watersville Rd. Mt. Airy, MD 21771 Email: james.skroupa3640@***.com Phone: (301)-703-**** To Whom It May Concern: Verification is needed pertaining to a security clearance suitability investigation, security clearance and associated programs initiated on myself by an unknown facility and or contractor January 1, 2016 to current October 22, 2021 involving, not limited to Police participation - local, county, state, volunteer fire, Military, Army personnel, public safety/equipment, aircraft's, and local participants. I received verification prior years from Verizon however MCI was not outlined in the request.
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ID
#2998150 Review #2998150 is a subjective opinion of poster.
Cons
  • Too long of a list
Preferred solution
Verification
New Reviewer

Upset at being ignored since 2/1/2020

Been trying to change our billing address via on the bill pay voucher, emails, website contacts, letters and faxes with NO CHANGES! Our forwarded is expired and no one will change our billing address so that we can pay our bill.
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ID
#2878910 Review #2878910 is a subjective opinion of poster.
Location
Waldorf, Maryland
Preferred solution
change of billing address

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Service not cancelled when requested

We lost our home in the Creek Fire last year and had not been in our house since the first of Sept. I have called numerous times and have NEVER been able to get through. I have also emailed a few times and have sent letters a couple of times. Our phone service carrier assured us that they had informed you of our loss, and a few more times as we continued to get billed by your company. This year has not been easy on any person or business, but when you throw in such an enormous loss, to have other complications it is compounded immensely. Please check into this situation and get back to us. The number of the billing was 559-841-****, acct #7FW63233. I can be reached at 559-907-**** or return email. Rebekah Johnson

User's recommendation: For a phone company, customer service NEVER answers phone.

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ID
#2734957 Review #2734957 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Everything so far
  • Too long of a list
Preferred solution
Apology and forgiveness on anything may owe since kept billing after loss of home in Creek Fire
New Reviewer

Received a bill that I do not owe

I received a bill from you for two phone calls that I did not make. I do not do business with you. have two other lines, with for my cell phone, and All West for my house phone. do not make long distance calls on my house phone. contacted you referred me to my other company Only to get a huge run around. I haven't done business with you for years. So I think I am getting scammed. Yes, my house number is 435-793-****. And my name is Lola Eastman, the bill came in the name of my husband Phil Eastman, who has been dead for 3 years. I would appreciate it if you would get it cleared up. s

User's recommendation: Do not deal with this company.

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ID
#2727215 Review #2727215 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Cable caused damage

MCI installed fiber optic cable in front of my office building and it has caused damage to my water by crushing a water pipe. I need MCI to call as soon as possible regarding this repair.
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ID
#2709863 Review #2709863 is a subjective opinion of poster.
Loss
$400
Preferred solution
Repair of my water pipes.
New Reviewer

Bad customer service

due to an error in your system, MCI deactivated my business phone. We are now losing clients and it is costing us money. And MCI is doing nothing. 7 days! 7 Days we have been without a phone. How is that possible? And the worst part, no supervisor is taking our calls, and will not fix the problem.

User's recommendation: Go with another company.

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ID
#2666537 Review #2666537 is a subjective opinion of poster.
Cons
  • Poor customer service
Loss
$20
Preferred solution
I want my number activated so I can move it to another service provider!

Information for building

Hello, My name is Margaret Long. My parents stay at 9250 Feathers Chapel Drive Oakland, Tn 38060. There is a building on my parents property that I am trying to get information about on who I need to talk with. I am getting ready to build a house and the driveway will be blocked and will not be accessible once I start building.
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ID
#2661854 Review #2661854 is a subjective opinion of poster.
Location
Cordova, Tennessee

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