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I look at my credit report and you are trying to collect money that I don't owe you please remove this from my credit report my name is Lillie Kidd and this has just pop up on my credit my address is 3701 vaugine I don't ever remember having any service with your company this has to be identity thief my email is or call me at 870-267-5276 thank you

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Because of so many screw-ups on their part I have to constantly call them to correct my bill (it magically increases each month). Calling them is the worst thing ever and i dread it. Customer service is terrible. Their website is the worst- it always says maintenance or cant process at this time so you never know if it saved your information. If another phone company was available I would switch ASAP but there is not. I have never written a... Read more

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I hooked my phone up with mci and it took a month to get it installed at my house .... Just to find out that the jack inside my house dose not work.... So I call them and have it disconnected and told I would not be charged for anything... Well it's now two months later and I get a collection notice in mail for 126.74 and call them and I'm told that they are not taking the charges off because there was a call routed to this number but they can't... Read more

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my husband and i are both on fixed incomes and i swiched to a what i thought was a cheaper phone service NOT so i swiched back so i thought. when our next bill came it was just as bad. im not supposed to be charged for local calls they call it local toll service which is short for charging us for any calls in the 315 area the plan is not the same i wasnt being charged for any 315 calls but am now and they cant explain it other than local toll... Read more

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I am a consumer for MCI lately (Although probably for he past year or years they have been charging a $1.99 fee for paper billing. So essentially charging the customer to send them they bill. This is pathetic, not just for me but for nieve people, and elderly people who do not have enough money to make ends meet!! It is Pathetic!! What ever happened to customer service? A company charging you to bill you? Give me a break. The company should... Read more

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I tried for 4 months, called and complained 8 times because my line quality was so bad I could not hear or have conversation on my land line. MCI sent a lineman out and they said the problem was fixed however there was no differance and I still couldn't hear due to loud buzzing noise...I continued to call and plead with them so they sent out a repair man to check indoor connections, which were all fine, he stated it was a line problem... I... Read more

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I had to make a phone call to Lithuania for business, I had just hooked up my phone about two months prior and didn't realize I didn't have a long distance providerer. I was unable to connect directly. I called the operator and they asked me which provider I wanted to use, they connected me to MCI and it still didn't go through. I called the operator again and they connected me. I spent 13 minutes on the phone and they billed me... Read more

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